Print2RDP Server & Client

User’s Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

The information contained in this manual is subject to change without notice. Changes, technical inaccuracies and typographical errors will be corrected in subsequent editions of this manual.

 

The software described in this manual is furnished under a license agreement. The software may be used or copied only in accordance with terms of the agreement. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose other than the purchaser's own use without the express written consent of Black Ice Software, LLC.

 

© 2005-2025 by Black Ice Software, LLC. All rights reserved.
950 Peninsula Corp Circle Suite 2018, Boca Raton, FL 33487

Print Date: June, 2012

 

Release 7.X

 

11142025-R646

SP1055

ISBN 1-56265-009-6

Printed in the U.S.A.


4/22/2026 7:46 AM

 

 

Table of Contents

Introduction

Key Features

How it works

Supported Operating Systems

Installation, Licensing and Registration

Installation

Installing the Print2RDP Server on Windows 2025

Installing the Print2RDP Server on Windows 2022

Installing the Print2RDP Server on Windows 2019

Installing the Print2RDP Server on Windows 2016

Installing the Print2RDP Server on Windows 2012

Installing the Print2RDP Client

Installing or Updating the Print2RDP Client with Web Installer

Upgrading the Print2RDP Server

Upgrading the Print2RDP Client

Registering Print2RDP

Registering Print2RDP with transferable license

Registering Print2RDP Server with subscription based license

Registering through a Proxy server

Manually registering the Print2RDP Demo during installation

Manually registering the Print2RDP Demo

Manually registering the Print2RDP Release during installation

Manually registering the Print2RDP Release (purchased version)

Modifying the registration port

Registering Print2RDP Using a Custom Port

Activating the Print2RDP Demo after Purchase

Registering with a Saved Demo Registration Number

Purchasing Add-on License for Print2RDP

How do I know if Print2RDP Server is registered with transferable license?

Upgrading Print2RDP License

Upgrading transferable license to regular (static) license

Upgrading regular (static) license to transferable license

Resetting Stuck Print2RDP Licenses

Moving transferable license to another computer

Checking the version number and the registration status

Online License Validation

Troubleshooting Licensing

Registration error (Error code 55)

Registration error (Error code 56)

Registration error (Error code 57)

Registration error (Error code 68)

Registration error (Error code 100)

Uninstalling the Print2RDP

Uninstalling the Print2RDP Server

Uninstalling the Print2RDP Client

Reinstalling Print2RDP

Installing the Print2RDP Server on Microsoft Azure RemoteApp

Configuring Print2RDP Server

Configuring Default Printer on Windows Server

Configuring Default Printer on Windows Server 2016.

Configuring Default Printer on Windows Server 2012.

Configuring Default Printer on Windows Server 2008 R2

Configuring Default Printer on Windows Server 2008.

Configuring Default Printer on Windows Server 2003.

Printer Naming

How to create a unique Printer Name for Every User

Using Static Printer Names in Print2RDP Server

Server Audit Log

Server Log File

Adding Printers

Printer Drivers

Printer Restriction Settings

Group Policy Settings

Group Policy Settings on a 2003 Server

Group Policy Settings on a 2008 Server

Group Policy Settings by Using gpedit.msc (Local Group Policy Editor)

Terminal Services Settings (on Windows 2008) or Remote Desktop Settings (on Windows 2008 R2)

Configuring the Print2RDP Client

Adding a Printer

Removing a Printer

Configuring the Default Printer

Enable Printing Preferences Dialog

Number of Copies

Raster-based Printing (advanced users only)

Printer Verification

Use the default client printer on the server

Client Log File

Checking the Connection Status

Checking the Printer Status

Securing RDP Connection

Using Static Printer Names in Print2RDP Client

Using Print2RDP with Ericom Blaze Client

Use Print2RDP with the Remote Desktop Manager Client

Using Print2RDP through Small Business Server 2011

Using Print2RDP with Microsoft RDP Web Client

How to setup the RD Web Access on the Host system

How to connect RD Web Access on the Client system

Frequently Asked Questions

Can the Print2RDP mount shared printers?

Can mounted printers by Print2RDP be shared on the server?

How to print multiple copies?

How to select my printer tray?

How to disable “Redirected” printers with Group Policy?

Is Print2RDP supports duplex printing?

How to turn off Microsoft Easy Print feature?

How does one adjust the paper size in Microsoft Word?

Why are letters shifting when printing through RDP?

Cannot see all the Print2RDP printers in the Printers and Scanners dialog on Windows Server 2025

Cannot see all the Print2RDP printers in the Devices and Printers dialog on Windows Server 2022/2019/2016/2012

Why does the client's default printer become a default printer on the server?

Why can I see printers other than mine?

Why can't I see my Black Ice Printer Drivers when connecting through Citrix Web Client?

Why can't I see my printers when connecting through Citrix Web Client?

Why are multiple copies of the Print2RDP printer stuck on the server?

Why does not Print2RDP work correctly after a System Crash?

How to remove a stuck printer

Not enough concurrent licenses?

Troubleshooting

Delete Stuck Printers and Spool Files After a System Crash

Error Code 50

Error code 335

Error: Kernel Mode Printer Blocking Policy is enabled

Error Messages

EPAClientSetup.exe

EPAServerSetup.exe

Log file on the server side

Log file on the client side

How to enable the advanced features of the client printer

How to fix mirrored text on printed documents

How to Remove Stuck printers from the Server

How to turn off Windows Protected Print Mode

I can see a printer flashing in the Printers and Faxes window in my RDP session

PDF documents print garbled

Printers are not mapping through the Microsoft HTML5 RDP Web Client

Print2RDP printers show as a single printer on Windows 2008 R2

Print2RDP printers show as a single printer on Windows 2012 R2

Printer is not mapping onto the Terminal Server

Printer is not mapping onto the Windows Server 2003

Printing slow down or fail

Printout does not look the same visually as the original document

System Error 1612 when uninstalling or updating using the MSI installer

Users can see each other's printers

Which clients support Print2RDP?

Word documents print very small with condensed fonts

Technical Support